topic Re: Apple HomeKit stuck at "Discovering your device. Please wait." in Partner Integrations

Apple HomeKit stuck at "Discovering your device. Please wait."

mzamat — Mon, 28 Aug 2023 11:27:07 GMT

Hi there. Made the mistake of removing my base station from homekit, and now I am receiving the page that says "Discovering your device. Please wait." Can you please reset my token? My email on the account is the same as the email used to sign up for this forum.

thanks in advance

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

JamesC — Mon, 28 Aug 2023 16:30:59 GMT

mzamat,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

mzamat — Tue, 29 Aug 2023 13:57:56 GMT

hi there. can you re-send it? it does not appear to have worked

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

mzamat — Fri, 01 Sep 2023 00:16:09 GMT

Following up on my previous message. Can you please re-send the token?

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

mzamat — Sat, 02 Sep 2023 15:47:20 GMT

Hello?

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

JamesC — Tue, 05 Sep 2023 16:16:36 GMT

mzamat,

JamesC

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

Retired_Member — Sun, 03 Dec 2023 18:44:28 GMT

I have the same issue, can you please send a token reset to my base station?

Re: Apple HomeKit stuck at "Discovering your device. Please wait."

BrookeN — Tue, 05 Dec 2023 17:39:25 GMT