Discovering your device. Please wait

Wydeload — Wed, 30 Aug 2023 02:53:39 GMT

I am trying to add arlo to my Apple HomeKit and struggling to get it to work.

Base station doesn't have a bard code to be scanned so I'm doing it through the arlo app by following these steps:

settings>my devices>Base station>HomeKit.

it gets stuck on the screen saying "Discovering your device. Please wait" and does not move beyond it.

My base station model is VMB4000r3

Firmware is 1.21.1.0_4300_898b168.

iphone is running iOS version 17

Please send me a token reset

Re: Discovering your device. Please wait

ShayneS — Thu, 31 Aug 2023 17:45:37 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you