topic Re: HomeKit Pairing Code in Partner Integrations

HomeKit Pairing Code

Vlsech — Thu, 04 Aug 2022 15:17:11 GMT

Hello

I have an older Arlo 2 Pro with no HomeKit pairing code listed on the base station. Sounds like a token reset would give me one. Is that true?

If not, how would I obtain a code?

thanks,

Vince

Re: HomeKit Pairing Code

JamesC — Fri, 05 Aug 2022 16:09:59 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: HomeKit Pairing Code

Vlsech — Sun, 07 Aug 2022 11:59:13 GMT

James

Thanks.

I was able to setup HomeKit using the no code procedure; however, on the HomeKit side all the Arlo devices and rooms show up but show with a RED exclamation mark with a "No Response" message.

Vince

Re: HomeKit Pairing Code

Vlsech — Sun, 07 Aug 2022 15:34:49 GMT

James

Okay - thanks.

I was finally able to setup the HomeKit Bridge in Arlo; however, after all that the result was I still have found no way to share my Arlo Cameras via HomeKit so I can see them in Home Assistant.

It seems to me Arlo by DEFAULT appears in Home Assistant as a HomeKit Bridge for me to add. When I try to add it to Home Assistant it asks me for an Arlo Pairing code.

How can I get a pairing code to test it out? Or do you have any other suggestions?

Vince

Re: HomeKit Pairing Code

Vlsech — Mon, 08 Aug 2022 13:27:23 GMT

James

Here is what Arlo exposes to Home Assistant that I need help with:

Re: HomeKit Pairing Code

StephenB — Mon, 08 Aug 2022 13:33:51 GMT

@Vlsech wrote:

Here is what Arlo exposes to Home Assistant that I need help with:

FWIW, you don't need a pairing code (despite the message). What you need is a token reset.

Re: HomeKit Pairing Code

Vlsech — Mon, 08 Aug 2022 14:00:30 GMT

Stephen

I started with a token reset while allowed my to share with Home Assistant; however, that still did not allow me to fill ou the prompt in Home Assistant as it needs the code. (see above thread).

Vince

Re: HomeKit Pairing Code

Vlsech — Mon, 08 Aug 2022 14:19:49 GMT

Stephen

To add to my previous reply, I am trying to access my Arlo Cameras from inside of Home Assistant. From my understanding I need the pairing code that is being requested inside Home Assistant.

When I did the token reset I was able to expose Arlo to HomeKit, when I scanned my Home Assistant code in HomeKit I could see Home Assistant devices inside Homekit.

I want to go the other way and see Arlo in Home Assistant using the HomeKit Bridge.

Any suggestions?

Vince

Re: HomeKit Pairing Code

Gebla — Sun, 22 Jan 2023 10:28:25 GMT

am now struggling with the same. How do I get this pairing code for the basestation?

Re: HomeKit Pairing Code

Shadik — Mon, 23 Jan 2023 17:21:29 GMT

I am trying to add arlo to my Apple HomeKit and struggling to get it to work.

Base station doesn't have a bard code to be scanned so I'm doing it through the arlo app by following these steps:

settings>my devices>Base station>HomeKit.

it gets stuck on the screen saying "Discovering your device. Please wait" and does not move beyond it.

My base station model is VMB4000r3

Firmware is 1.19.0.3_4074_68a8e53.

iphone is running iOS version 16.0.2

Please send me a token reset

Re: HomeKit Pairing Code

Shadik — Mon, 23 Jan 2023 17:23:33 GMT

Hi, I am trying to add my arlo pro 2 base station to my Apple HomeKit and it is stuck on discovering devices screen.

Base station doesn't have a bard code to be scanned so I'm doing it through the arlo app by following these steps:

settings>my devices>Base station>HomeKit.

it gets stuck on the screen saying "Discovering your device. Please wait" and does not move beyond it.

My base station model is VMB4000r3

Firmware is 1.19.0.3_4074_68a8e53.

iphone is running iOS version 16.0.2

Can you please send me a token reset

Re: HomeKit Pairing Code

JamesC — Tue, 24 Jan 2023 18:43:34 GMT

Shadik,

JamesC

Re: HomeKit Pairing Code

KobiAndDavid — Sun, 05 Feb 2023 19:45:36 GMT

Hi,

I'm trying to get a homekit pairing code for my Arlo Pro base station that does not include a homekit barcode. I am trying to use this to connect to Home Assistant.

If I understand correctly, I need a token reset for this? Can you send one?

Re: HomeKit Pairing Code

JamesC — Tue, 07 Feb 2023 21:03:13 GMT

KobiAndDavid,

JamesC

Betreff: HomeKit Pairing Code

Marc667 — Sun, 12 Mar 2023 10:12:58 GMT

Hi Arlo Support,

I do have the same issue.

Could you please reset my token as well?

Thanks in advance,

Marc

Re: Betreff: HomeKit Pairing Code

JamesC — Mon, 13 Mar 2023 19:52:29 GMT

Marc667,

JamesC

Re: Betreff: HomeKit Pairing Code

SArmstrong — Wed, 15 Mar 2023 18:17:29 GMT

Hi,

I'm in the same situation as KobiAndDavid, and others. Could you send a token reset for me as well.

Thanks!

Re: Betreff: HomeKit Pairing Code

JamesC — Wed, 15 Mar 2023 20:15:58 GMT

SArmstrong,

JamesC

Re: HomeKit Pairing Code

Dmsetzer — Sat, 08 Apr 2023 20:22:47 GMT

Am I able to get a resent too? I have an older device without a QR code.

Re: HomeKit Pairing Code

caangeles — Tue, 11 Apr 2023 02:06:09 GMT

Would kindly request a token to allow my Arlo to work with Homekit