topic Re: HomeKit Token Reset in Partner Integrations

HomeKit Token Reset

Silentbob101 — Tue, 01 Aug 2023 13:32:19 GMT

Hi... Have moved house and set up a new "Home" cant get the base station to connect to the new "Home" can you please reset my token!

Thanks!

Re: HomeKit Token Reset

Silentbob101 — Wed, 02 Aug 2023 21:12:06 GMT

Pretty please nice support agent!

Re: HomeKit Token Reset

JamesC — Thu, 03 Aug 2023 16:32:21 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: HomeKit Token Reset

Silentbob101 — Fri, 04 Aug 2023 07:57:25 GMT

Thank you very much James! Back up and running