topic Apple Homekit Integration Stopped Working in Partner Integrations

Apple Homekit Integration Stopped Working

stevedawes — Tue, 01 Aug 2023 13:21:21 GMT

Hi,

I am now unable to connect my Base Station VMB4000r3 to Apple HomeKit. I an trying to add via T

the Arlo app. The message “Discovering your device. Please wait” just does nothing.

This was working in the past.

Thanks.

Re: Apple Homekit Integration Stopped Working

JamesC — Tue, 01 Aug 2023 19:46:14 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Apple Homekit Integration Stopped Working

Bugsy6 — Wed, 02 Aug 2023 12:35:31 GMT

Hi @JamesC,

I’m having the same problem and have the same base station.

All firmware is up-to-date.

Could I also get a token reset, please.

Cheers

Re: Apple Homekit Integration Stopped Working

JamesC — Thu, 03 Aug 2023 17:58:18 GMT

Bugsy6,

JamesC

Re: Apple Homekit Integration Stopped Working

stevedawes — Wed, 09 Aug 2023 19:46:00 GMT

Brilliant thanks. All working now 👍

Re: Apple Homekit Integration Stopped Working

jpcothrenjr — Mon, 14 Aug 2023 12:48:31 GMT

@JamesC I am having the same issue. Can you send a reset?

Re: Apple Homekit Integration Stopped Working

JamesC — Mon, 14 Aug 2023 20:52:14 GMT

jpcothrenjr,

JamesC