topic Re: HomeKit VMB4000r3 connection issues in Partner Integrations

HomeKit VMB4000r3 connection issues

Nashrocks — Mon, 17 Jul 2023 03:24:26 GMT

After upgrade to IOS 16.4, the camera cannot show on Apple home anymore. I have followed all kind of troubleshooting on the community but no one helps.
At the Homekit setup it is stuck on discovering devices and cannot return the Base station.
i have read on the forums that a token reset from the support would help.

Re: HomeKit VMB4000r3 connection issues

Bozzz — Mon, 17 Jul 2023 13:47:20 GMT

Could I get a reset token please, my HomeKit also stopped working?

Re: HomeKit VMB4000r3 connection issues

ShayneS — Mon, 17 Jul 2023 23:48:52 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you