topic Re: I need a HomeKit token rest again in Partner Integrations

I need a HomeKit token rest again

Eyad107 — Sat, 03 Jun 2023 22:43:56 GMT

I had to delete my home and start over again

unfortunately I can’t add my base station to HomeKit and it’s not recognizing last time it was fixed with a HomeKit token reset

I need a new reset please

Re: I need a HomeKit token rest again

ShayneS — Tue, 06 Jun 2023 00:11:23 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: I need a HomeKit token rest again

Eyad107 — Wed, 07 Jun 2023 20:53:16 GMT

Thank you for your help

I was able to add the basestation and all the Cameras but in HomeKit (Home app) it all have No streaming and says cameras are Off. this is the 1st time i encounter this issue. Do you have any recommendations?

Re: I need a HomeKit token rest again

Eyad107 — Sat, 10 Jun 2023 17:07:04 GMT

I had to delete my base station since all the streaming is not working and showing as cameras are off

can you reset my token one more time

I do appreciate all the help and I wish there is a way to do my self instead of bothering you every time

Re: I need a HomeKit token rest again

Eyad107 — Sat, 10 Jun 2023 18:09:49 GMT

I try to add the base station again now and it showed up in my home and seems all cameras are working and steaming to home app OK now

thank you for your help

Re: I need a HomeKit token rest again

ShayneS — Mon, 12 Jun 2023 23:51:36 GMT

@Eyad107 Thank you for the update.

I need help connecting my Arlo system to HomeKit

KingBanks — Sat, 01 Jul 2023 05:45:42 GMT

I had it previously connected but it suddenly stopped working. The cameras weren’t responsive in HomeKit but were in the Arlo app. So I deleted the Cameras from HomeKit, hoping to resolve the issue. But when attempting to add the cameras again. It says it needs to be reset. Can someone help with a token reset?