topic Re: Arlo VMB400 - Can’t add to HomeKit in Partner Integrations

Arlo VMB400 - Can’t add to HomeKit

myarl0 — Wed, 24 May 2023 15:58:33 GMT

I am not able to connect my Arlo pro VMB4000 to HomeKit. The base doesn’t have QR code and when I try to connect to HomeKit via the Arlo app, it gets stuck at discovering device and nothing happens. The VMB4000 is connected via Ethernet cable and I’m on the same network on my cell phone. Please help!

Re: Arlo VMB400 - Can’t add to HomeKit

Cribbe8 — Fri, 26 May 2023 17:40:12 GMT

I have the same problem and need a token.

Re: Arlo VMB400 - Can’t add to HomeKit

JamesC — Tue, 30 May 2023 16:43:08 GMT

myarl0, Cribbe8

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Arlo VMB400 - Can’t add to HomeKit

myarl0 — Tue, 30 May 2023 17:03:59 GMT

Thank you. That worked!

Re: Arlo VMB400 - Can’t add to HomeKit

Cribbe8 — Tue, 30 May 2023 17:07:44 GMT

Thank you. Works now.