topic Apple HomeKit Token reset request in Partner Integrations

Apple HomeKit Token reset request

Wheels69 — Sun, 28 May 2023 16:28:16 GMT

Can I please get a token reset sent to my base station? As others have posted, can no longer discover the basestation via HomeKit setup.

VMB4000r3

Serial: 4R05847FB1DCA

F/W: 1.21.0.0_4280_a58d08a

Thanks!

Re: Apple HomeKit Token reset request

JamesC — Tue, 30 May 2023 17:02:14 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC