topic Re: Arlo Pro 2 VMB4000r3 base station not working with HomeKit in Partner Integrations

Arlo Pro 2 VMB4000r3 base station not working with HomeKit

zentactics — Sun, 30 Apr 2023 04:24:20 GMT

For the last two months I have not been able to view my Arlo cameras with HomeKit. I noticed that a lot of people had to have their token reset to make this work. Does anyone know if this is still the case? I have a VMB4000r3 base station, with the latest software, running the latest iOS and MacOS on my iPhone and computer.

Re: Arlo Pro 2 VMB4000r3 base station not working with HomeKit

ShayneS — Wed, 03 May 2023 16:12:30 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Arlo Pro 2 VMB4000r3 base station not working with HomeKit

zentactics — Thu, 04 May 2023 06:00:34 GMT

Thank you!

Re: Arlo Pro 2 VMB4000r3 base station not working with HomeKit

Angelic491 — Sat, 20 May 2023 15:16:51 GMT

I’m having the same issue. How do I reset the token?

Re: Arlo Pro 2 VMB4000r3 base station not working with HomeKit

JamesC — Mon, 22 May 2023 23:29:02 GMT

Angelic491,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC