topic Re: HomeKit token reset request for VMB4000r3 in Partner Integrations

HomeKit token reset request for VMB4000r3

jessejjohnson — Sat, 29 Apr 2023 17:53:45 GMT

Requesting a HomeKit token reset request for VMB4000r3?

Hub series number: 4R05857GA14D2

Re: HomeKit token reset request for VMB4000r3

JamesC — Tue, 02 May 2023 19:42:19 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: HomeKit token reset request for VMB4000r3

bill661 — Thu, 18 May 2023 23:22:17 GMT

I would like to have a reset sent to my unit. Thanks.

Re: HomeKit token reset request for VMB4000r3

JamesC — Fri, 19 May 2023 17:43:43 GMT

bill661,

JamesC

Re: HomeKit token reset request for VMB4000r3

C-Starr — Mon, 22 May 2023 06:42:57 GMT

Hello support I am having exactly the same problem with my base station vmb4000r3. Can you please send the token reset?

Re: HomeKit token reset request for VMB4000r3

JamesC — Mon, 22 May 2023 15:32:03 GMT

C-Starr,

JamesC

Re: HomeKit token reset request for VMB4000r3

C-Starr — Mon, 22 May 2023 16:47:37 GMT

Thanks support. It’s fixed now after the token reset. for others looking for similar situations I am on IOS/TVOS 16.5 using an AppleTV 4K as the main hub.

Re: HomeKit token reset request for VMB4000r3

axdero — Tue, 13 Jun 2023 20:37:39 GMT

Hello Arlo Support Team,

Would it be possible to send a HomeKit token reset to my VMB4000r3 as well?

Thanks for your help.

Best regards,

Axel

Re: HomeKit token reset request for VMB4000r3

JamesC — Tue, 13 Jun 2023 20:42:09 GMT

axdero,

JamesC