topic Re: Apple Homekit token reset in Partner Integrations

Apple Homekit token reset

Retired_Member — Mon, 08 May 2023 14:37:40 GMT

Hi,

I need a Apple Homekit token reset after removing my two base stations.

SN(1): 5GP60A79A0580

SN(2): A0E2057KA198F

Thanks! 🙂

Re: Apple Homekit token reset

JamesC — Mon, 08 May 2023 16:38:07 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Apple Homekit token reset

Retired_Member — Mon, 08 May 2023 20:08:34 GMT

Thank you.

I've tried to power cycle both base stations about ten times since your token reset, but still no luck. I'm still completely stuck on the "identifying" screen...

Re: Apple Homekit token reset

JamesC — Tue, 09 May 2023 20:58:51 GMT

ssaa,

I've sent another token reset. Are you still experiencing the same issue?

JamesC

Re: Apple Homekit token reset

damonius — Tue, 09 May 2023 23:08:38 GMT

I need a homekit token reset too but i can't figure out how to start a new post. SN 4R047877A1374. Can you help?

Re: Apple Homekit token reset

JamesC — Tue, 09 May 2023 23:11:42 GMT

damonius,

JamesC

Re: Apple Homekit token reset

damonius — Tue, 09 May 2023 23:16:21 GMT

Thank you, worked!

Re: Apple Homekit token reset

Maksigun — Wed, 10 May 2023 19:52:34 GMT

I need a homekit token reset too .

SN A6G2187WA00A1. Can you help me?

Thanks

Re: Apple Homekit token reset

JamesC — Wed, 10 May 2023 20:21:04 GMT

Maksigun,

JamesC

Re: Apple Homekit token reset

Maksigun — Wed, 10 May 2023 20:33:31 GMT

Wow!!! It worked ! Thanks

Re: Apple Homekit token reset

Spatelnz — Mon, 15 May 2023 09:16:53 GMT

Hi, Can I please get a token reset for apple HomeKit? VMB5000r6 SN: A6F32179A03BC Thx

Re: Apple Homekit token reset

ArloUser195 — Mon, 15 May 2023 16:34:24 GMT

I would also like a token reset so I can re-add my base station. Thank you.

Re: Apple Homekit token reset

JamesC — Mon, 15 May 2023 18:48:26 GMT

Spatelnz, ArloUser195

JamesC