topic HomeKit token reset please in Partner Integrations

HomeKit token reset please

Marcokk — Tue, 25 Apr 2023 17:17:41 GMT

Dear Arlo support,

Cannot add accessory (cameras+smart hub) to HomeKit.

Can you send a reset token, so I can link Arlo smart hub with Apple HomeKit?

Smart hub = VMB5000r6

Many thanks for your support,

Marco

Re: HomeKit token reset please

JamesC — Tue, 25 Apr 2023 20:29:46 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC