topic Re: Need Token Reset in Partner Integrations

Need Token Reset

Edneil — Mon, 17 Apr 2023 00:26:22 GMT

How do I get a token reset so O can set up HomeKit?

Re: Need Token Reset

JamesC — Mon, 17 Apr 2023 16:31:27 GMT

Edneil,

Please send me a private message with the email address you use to log in to your Arlo account and I will refresh the token for your base station.

JamesC

Re: Need Token Reset

wisebill661 — Thu, 18 May 2023 23:25:07 GMT

I would need a token reset also. Thanks.

Re: Need Token Reset

JamesC — Thu, 18 May 2023 23:35:38 GMT

wisebill661,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC