https://community.arlo.com/t5/Partner-Integrations/Trouble-adding-new-person/m-p/1909872#M16821 <P>First, we need to verify that all users see the same user interface (UI). It sounds like at least some see Feed to view videos but we need to be sure that ALL see that and not Library. If anyone sees Library extra steps are needed.</P> <P>&nbsp;</P> <P>If all are using the new UI (Feed) then the guest accounts should click on Home at the top. Choose the bottom entry which is your Home. Each user gets a default Home location so I suggest renaming at least yours to make it obvious which one should be used.</P> Thu, 13 Apr 2023 13:03:19 GMT jguerdat 2023-04-13T13:03:19Z https://community.arlo.com/t5/Partner-Integrations/Trouble-adding-new-person/m-p/1909722#M16805 <P>I have people in my account but I'm trying to add new people but after they create their account it puts them in their own room not in mine.</P> Fri, 14 Apr 2023 00:12:03 GMT https://community.arlo.com/t5/Partner-Integrations/Trouble-adding-new-person/m-p/1909722#M16805 l6 2023-04-14T00:12:03Z https://community.arlo.com/t5/Partner-Integrations/Trouble-adding-new-person/m-p/1909872#M16821 <P>First, we need to verify that all users see the same user interface (UI). It sounds like at least some see Feed to view videos but we need to be sure that ALL see that and not Library. If anyone sees Library extra steps are needed.</P> <P>&nbsp;</P> <P>If all are using the new UI (Feed) then the guest accounts should click on Home at the top. Choose the bottom entry which is your Home. Each user gets a default Home location so I suggest renaming at least yours to make it obvious which one should be used.</P> Thu, 13 Apr 2023 13:03:19 GMT https://community.arlo.com/t5/Partner-Integrations/Trouble-adding-new-person/m-p/1909872#M16821 jguerdat 2023-04-13T13:03:19Z