topic Re: VMB5000 set up HomeKit not working in Partner Integrations

VMB5000 set up HomeKit not working

lphoward — Wed, 29 Mar 2023 17:14:02 GMT

I removed my VMB5000 from HomeKit because it was perpetually unresponsive. Now I'm trying to set it up again. I'm not making it past "Discovering your device. Please Wait." No device is found.

Recommendations?

Re: VMB5000 set up HomeKit not working

StephenB — Fri, 31 Mar 2023 11:08:18 GMT

@lphoward wrote:

I removed my VMB5000 from HomeKit because it was perpetually unresponsive. Now I'm trying to set it up again. I'm not making it past "Discovering your device. Please Wait." No device is found.

Recommendations?

You likely need a token reset. I'm tagging the mods ( @JamesC and @ShayneS ), so they can do that for you.

Re: VMB5000 set up HomeKit not working

lphoward — Fri, 31 Mar 2023 14:06:00 GMT

Thanks!

Re: VMB5000 set up HomeKit not working

ShayneS — Mon, 03 Apr 2023 18:04:08 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: VMB5000 set up HomeKit not working

lphoward — Mon, 03 Apr 2023 20:47:31 GMT

That got it. Thanks for your help.