https://community.arlo.com/t5/Partner-Integrations/HomeKit-issues/m-p/1908468#M16745 <P>Seems like not being able to connect is common. I’m ready to return the new hub and ultra 2 cameras that I got. It’s the 5000 so it should be fine. Everything’s up to date.&nbsp;<BR /><BR /></P><P>I enter the HomeKit code and it spins… and spins…. And spins. Help!</P><P>&nbsp;</P><P>I see a token reset mentioned on other threads. Do I need that? (I tried with&nbsp;<a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/310799">@Arlo</a>&nbsp;support last night. Number 5 in line and was waiting for over and hour. Only got up to number 3 before giving up.&nbsp;</P> Mon, 03 Apr 2023 00:33:45 GMT Jryan84 2023-04-03T00:33:45Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-issues/m-p/1908468#M16745 <P>Seems like not being able to connect is common. I’m ready to return the new hub and ultra 2 cameras that I got. It’s the 5000 so it should be fine. Everything’s up to date.&nbsp;<BR /><BR /></P><P>I enter the HomeKit code and it spins… and spins…. And spins. Help!</P><P>&nbsp;</P><P>I see a token reset mentioned on other threads. Do I need that? (I tried with&nbsp;<a href="https://community.arlo.com/t5/user/viewprofilepage/user-id/310799">@Arlo</a>&nbsp;support last night. Number 5 in line and was waiting for over and hour. Only got up to number 3 before giving up.&nbsp;</P> Mon, 03 Apr 2023 00:33:45 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-issues/m-p/1908468#M16745 Jryan84 2023-04-03T00:33:45Z https://community.arlo.com/t5/Partner-Integrations/HomeKit-issues/m-p/1908753#M16761 <P>I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.<BR /><BR />Thank you</P> Tue, 04 Apr 2023 22:23:05 GMT https://community.arlo.com/t5/Partner-Integrations/HomeKit-issues/m-p/1908753#M16761 ShayneS 2023-04-04T22:23:05Z