topic Re: Firestick Camera goes directly to Buffering in Partner Integrations

Firestick Camera goes directly to Buffering

historicus146 — Fri, 03 Mar 2023 17:47:00 GMT

I have a smart tv and Alexa and my cameras get along fine.

But with firestick, I get one second on the camera, then it goes to buffering.

Everything else works fine on the firestick, I have plenty of space 2 G....and I have the cameras all set to low video and low flicker rate. Doesnt solve the issue.

I shut all my programs on the firestick and still doesnt help.

Network signal good. Firestick says I can handle 1080p but I have the cameras set much lower.

Re: Firestick Camera goes directly to Buffering

historicus146 — Mon, 06 Mar 2023 13:52:02 GMT

Is there an Arlo tech support department that cares about their customers?

Asking for a friend.

Re: Firestick Camera goes directly to Buffering

StephenB — Mon, 06 Mar 2023 15:53:11 GMT

You need a subscription to get phone support. If your friend has that, they can go into the support area of the app. They should see a phone support option in there.