https://community.arlo.com/t5/Partner-Integrations/SmartThings-Arlo-Video-issues/m-p/1903431#M16561 <P>I have a couple of issues.<BR /><BR /></P><P>For me, for several years I have had Arlo Pro 2 and Essential cameras integrated with my smartthings app. I have been able to watch a video when I click on a camera in the smartthings app,but it never shows history in the timelines. I have automations set up to record for motion with all my cameras and nothing has ever been recorded or noted in the smartthings app. That hasn’t worked since 2018.</P><P>&nbsp;</P><P>I just did a app update February 24, 2023 and now when I click on my Cameras the only thing I can see is an on off switch, motion detected alarm</P><P>type&nbsp;or battery life… there is no place to view a video. See screenshot.. I did, however make a Camera group on the favorites page and when I made that I get a video view, but with no sound. And then sometimes I just get gray boxes with no play buttons available.&nbsp;<BR /><BR /></P><P>Just frustrating…</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="116FDF56-961B-4AC6-8B2F-4BDCD79C6B13.png" style="width: 1284px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/37607i82BFCE1050F079BC/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="116FDF56-961B-4AC6-8B2F-4BDCD79C6B13.png" alt="116FDF56-961B-4AC6-8B2F-4BDCD79C6B13.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="60D24366-297C-4892-84CA-24F898F2BBCB.png" style="width: 1284px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/37608i04ED934559EE66B1/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="60D24366-297C-4892-84CA-24F898F2BBCB.png" alt="60D24366-297C-4892-84CA-24F898F2BBCB.png" /></span></P><P> </P> Sat, 25 Feb 2023 05:49:36 GMT Bethanie2384 2023-02-25T05:49:36Z https://community.arlo.com/t5/Partner-Integrations/SmartThings-Arlo-Video-issues/m-p/1903431#M16561 <P>I have a couple of issues.<BR /><BR /></P><P>For me, for several years I have had Arlo Pro 2 and Essential cameras integrated with my smartthings app. I have been able to watch a video when I click on a camera in the smartthings app,but it never shows history in the timelines. I have automations set up to record for motion with all my cameras and nothing has ever been recorded or noted in the smartthings app. That hasn’t worked since 2018.</P><P>&nbsp;</P><P>I just did a app update February 24, 2023 and now when I click on my Cameras the only thing I can see is an on off switch, motion detected alarm</P><P>type&nbsp;or battery life… there is no place to view a video. See screenshot.. I did, however make a Camera group on the favorites page and when I made that I get a video view, but with no sound. And then sometimes I just get gray boxes with no play buttons available.&nbsp;<BR /><BR /></P><P>Just frustrating…</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="116FDF56-961B-4AC6-8B2F-4BDCD79C6B13.png" style="width: 1284px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/37607i82BFCE1050F079BC/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="116FDF56-961B-4AC6-8B2F-4BDCD79C6B13.png" alt="116FDF56-961B-4AC6-8B2F-4BDCD79C6B13.png" /></span></P><P> </P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="60D24366-297C-4892-84CA-24F898F2BBCB.png" style="width: 1284px;"><img src="https://community.arlo.com/t5/image/serverpage/image-id/37608i04ED934559EE66B1/image-size/medium?v=v2&amp;px=400&amp;whitelist-exif-data=Copyright" role="button" title="60D24366-297C-4892-84CA-24F898F2BBCB.png" alt="60D24366-297C-4892-84CA-24F898F2BBCB.png" /></span></P><P> </P> Sat, 25 Feb 2023 05:49:36 GMT https://community.arlo.com/t5/Partner-Integrations/SmartThings-Arlo-Video-issues/m-p/1903431#M16561 Bethanie2384 2023-02-25T05:49:36Z