topic Re: Can I please get a Homekit token reset? in Partner Integrations

Can I please get a Homekit token reset?

Prowl — Sun, 05 Jun 2022 21:19:53 GMT

Can I please get a Homekit token reset? I have moved home and I had to start HK from scratch,

Thanks

Re: Can I please get a Homekit token reset?

ShayneS — Tue, 07 Jun 2022 16:58:26 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Can I please get a Homekit token reset?

Vikki55 — Fri, 04 Nov 2022 09:57:55 GMT

Can you please reset my token as well?

Re: Can I please get a Homekit token reset?

JamesC — Fri, 04 Nov 2022 16:15:54 GMT

Vikki55,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Can I please get a Homekit token reset?

Nsutton — Sat, 05 Nov 2022 13:39:25 GMT

I’m having the same issue. I click Setup HomeKit and it just spins on discovering.

Re: Can I please get a Homekit token reset?

JamesC — Mon, 07 Nov 2022 17:23:13 GMT

Nsutton,

JamesC

Re: Can I please get a Homekit token reset?

Nsutton — Mon, 06 Feb 2023 22:49:28 GMT

It was working great until this weekend and doesn't connect to Homekit anymore. Can you send another token reset?

Re: Can I please get a Homekit token reset?

JamesC — Tue, 07 Feb 2023 21:04:19 GMT

Nsutton,

JamesC