topic Re: HomeKit Arlo Pro 2 problem in Partner Integrations

HomeKit Arlo Pro 2 problem

FotohuisYorNi — Tue, 29 Nov 2022 04:26:26 GMT

Hello there

It seems I cannot connect my VMB5000r6 to the Apple homekit. Possibly it needs a token reset?

Re: HomeKit Arlo Pro 2 problem

ShayneS — Tue, 29 Nov 2022 21:33:24 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: HomeKit Arlo Pro 2 problem

FotohuisYorNi — Wed, 30 Nov 2022 02:44:11 GMT

Hi,

small update - token reset worked.
yesterday I was able to connect my Arlo Smart Hub as well as my Arlo Ultra2 camera’s to my Apple HomeKit.

Tx’s Philippe

Photographer & Manager at FotohuisYorNi.Be

Re: HomeKit Arlo Pro 2 problem

LarreS — Thu, 02 Feb 2023 18:19:11 GMT

Hi,

Can you reset my HomeKit token as well?

I hade the system connected earlier but I suddenly lost connection with Arlo base station.

Br Lars

Re: HomeKit Arlo Pro 2 problem

JamesC — Thu, 02 Feb 2023 18:43:56 GMT

LarreS,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC