topic Re: Arlo pro won’t discover home kit in Partner Integrations

Arlo pro won’t discover home kit

Bblacketer — Fri, 13 Jan 2023 21:57:14 GMT

My Arlo pro base station is stuck trying to discover home kit and never discovers it. I’ve read that base station needs a token reset. Please help.

Re: Arlo pro won’t discover home kit

ShayneS — Tue, 17 Jan 2023 00:04:19 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Arlo pro won’t discover home kit

Martino61 — Wed, 25 Jan 2023 18:40:56 GMT

I also need a token reset to connect the Smarthub from the Arlo Ultra 2 to the Apple HomeKit.

Can you do this for me as well?

Thank you!

Many greetings,

Martino61

Re: Arlo pro won’t discover home kit

JamesC — Thu, 26 Jan 2023 17:46:55 GMT

Martino61,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC