topic Token reset in Partner Integrations

Token reset

Bblacketer — Fri, 13 Jan 2023 22:40:34 GMT

I need a token reset. Cannot connect home kit. Thanks

Re: Token reset

PlanetPennies — Sat, 14 Jan 2023 20:33:07 GMT

I also need a token reset! I can’t connect HomeKit

Re: Token reset

JamesC — Mon, 16 Jan 2023 19:57:40 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token reset

Bblacketer — Mon, 16 Jan 2023 21:45:59 GMT

I’m sorry but this didn’t work. It’s still stuck on- discovering your devise please wait-

Re: Token reset

PlanetPennies — Mon, 16 Jan 2023 22:15:12 GMT

Resolved!