topic Re: Token Reset Smarthub- Apple Homekit Model in Partner Integrations

Token Reset Smarthub- Apple Homekit Model

icebypremo — Thu, 05 Jan 2023 18:06:51 GMT

Hi I think I need a token reset on my smarthub--- I don't have any way to add it via the app or online.

Re: Token Reset Smarthub- Apple Homekit Model

JamesC — Thu, 05 Jan 2023 19:12:59 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Token Reset Smarthub- Apple Homekit Model

icebypremo — Thu, 05 Jan 2023 20:28:12 GMT

It worked for a minute-- showed me HomeKit-- and then disappeared during set up. Can you please reset again?