topic Re: Unable to connect with Apple Homekit in Partner Integrations

Unable to connect with Apple Homekit

Raavs — Tue, 06 Dec 2022 15:22:37 GMT

I own Arlo Pro, it use to work fine but recently when i relocated and installed it, its was not getting configured with Homekit.

After few resets and reboots, i changed my TP Link X60 Mesh router settings to 2.4 GHZ and suddenly it showed and i could configure it.

But now again, the base station stopped responding as soon as i changed the 2.4 ghz band to dual band. Please advice

ShayneS — Wed, 07 Dec 2022 22:59:19 GMT

Have you tried setting up to HomeKit again?

Raavs — Tue, 03 Jan 2023 15:28:33 GMT

I also have VMB4000 Arlo base station, have been struggling to connect to Apple HomeKit. Please help

It was working perfectly earlier.

ShayneS — Tue, 03 Jan 2023 18:52:31 GMT

Hey @Raavs

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Raavs — Wed, 04 Jan 2023 21:14:14 GMT

Yes

Raavs — Wed, 04 Jan 2023 21:22:15 GMT

Thanks for your help. It worked