topic Re: VMB4000 stuck in Discovery when trying to set up Homekit in Partner Integrations

VMB4000 stuck in Discovery when trying to set up Homekit

slapyack — Thu, 29 Dec 2022 22:25:35 GMT

I lost connection with Homekit so I attempted to remove the Arlo bridge and reconnect it. Now I am stuck in the "Discovering your device" screen. I see "DEVICES FOUND" but the loading wheel just keeps spinning. I have updated everything, rebooted and still no luck. Can you help with a reset?

Re: VMB4000 stuck in Discovery when trying to set up Homekit

JamesC — Tue, 03 Jan 2023 18:39:20 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: VMB4000 stuck in Discovery when trying to set up Homekit

slapyack — Tue, 03 Jan 2023 21:01:42 GMT

Thank you so much. The fix worked well after a couple of tries.