topic Re: TOKEN RESET PLEASE in Partner Integrations

TOKEN RESET PLEASE

Sh_aheen96 — Wed, 14 Dec 2022 21:34:31 GMT

Arlo Smart

My base does not hook up to Apple HomeKit. Message pops up stating ‘unable to add accessory’. According to previous posts on the forum, I think I need a token reset

Re: TOKEN RESET PLEASE

JamesC — Wed, 14 Dec 2022 21:50:57 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: TOKEN RESET PLEASE

Sh_aheen96 — Thu, 22 Dec 2022 18:36:23 GMT

Thanks James. Worked for 2 days and stopped working again. Can you reset it again please?

Re: TOKEN RESET PLEASE

JamesC — Thu, 22 Dec 2022 18:48:06 GMT

JamesC