topic Re: Apple HomeKit Token Reset in Partner Integrations

Apple HomeKit Token Reset

Michelleau — Mon, 12 Dec 2022 14:27:36 GMT

Can you please send me a token for my VMB5000 base station associated with this email account? Thank you.

Re: Apple HomeKit Token Reset

JamesC — Mon, 12 Dec 2022 18:41:13 GMT

Check to make sure your base station is online. It must be online to receive the token refresh.

JamesC

Re: Apple HomeKit Token Reset

Michelleau — Tue, 13 Dec 2022 11:19:23 GMT

Hi James, the Base Station should be online. Could you please try again, thank you.

Re: Apple HomeKit Token Reset

JamesC — Tue, 13 Dec 2022 18:03:13 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Apple HomeKit Token Reset

Pafo8209 — Sun, 08 Jan 2023 08:45:41 GMT

Can I also request a token reset. Home kit app has requested a reset before I can add my base station.

Re: Apple HomeKit Token Reset

JamesC — Mon, 09 Jan 2023 18:17:24 GMT

Pafo8209,

JamesC