topic Apple HomeKit token reset in Partner Integrations

Apple HomeKit token reset

joshuanoakes1 — Sun, 11 Dec 2022 21:06:03 GMT

Hello,

I hope someone can help, I’m having an issue to that I had about a year ago where my Arlo system has disconnect from Apple HomeKit and I’m unable to re-add my VMB4000 from the app. It just keeps getting stuck on the “discovering your devices” screen.

Thanks

Posted again from the Pro2 location.

Re: Apple HomeKit token reset

JamesC — Mon, 12 Dec 2022 18:37:59 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC