topic Unable to re-add HomeKit to VMB4000 in Partner Integrations

Unable to re-add HomeKit to VMB4000

daveinmichigan — Fri, 09 Dec 2022 22:51:15 GMT

I had to change my home mesh Wi-Fi hardware. Arlo was in HomeKit and now Imam unable to add HomeKit back to the VMB4000r3 running Frimware 1.20.3.0_4203_8008561

i can see all my camera in the Arlo app, but I would like to be able to see them in HomeKit.

Re: Unable to re-add HomeKit to VMB4000

JamesC — Fri, 09 Dec 2022 22:55:02 GMT

daveinmichigan,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Unable to re-add HomeKit to VMB4000

daveinmichigan — Sat, 10 Dec 2022 18:40:40 GMT

Fantastic! Thank you very much, it worked exactly as you suggested and is functioning perfectly.

Re: Unable to re-add HomeKit to VMB4000

joshuanoakes1 — Sun, 11 Dec 2022 00:03:19 GMT

Hi, I'm currently having the same issue with my system is it possible to get a reset token too?
Thanks

Re: Unable to re-add HomeKit to VMB4000

JamesC — Mon, 12 Dec 2022 18:36:16 GMT

joshuanoakes1,

JamesC