topic Re: HomeKit stuck on discovery in Partner Integrations

HomeKit stuck on discovery

Excist — Tue, 29 Nov 2022 12:04:11 GMT

I believe I need a HomeKit token reset for my Arlo base station. I have reset the base station, reset up the app, checked all firmware for updates and it is still stuck on the discovery screen. Any help would be appreciated. Thank you!

Re: HomeKit stuck on discovery

JamesC — Tue, 29 Nov 2022 23:49:28 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: HomeKit stuck on discovery

marwallace — Sat, 03 Dec 2022 11:13:49 GMT

hi!

i need the same pls for my 4000r3.

my 4500 works just fine but my 4000r3 stuck in discovery. power off/on (yes 20sec wait before power on) did not solve rhe problem. thanks

Re: HomeKit stuck on discovery

JamesC — Tue, 06 Dec 2022 01:11:08 GMT

marwallace,

JamesC