topic VMB4000r3 HomeKit in Partner Integrations

VMB4000r3 HomeKit

AscenindingNode — Thu, 01 Dec 2022 01:55:02 GMT

Hello, I'm trying to connect my base station to HomeKit for the first time unsuccessfully. It appears a reset of my HomeKit token may help according to other posts. Can you help, please?

Re: VMB4000r3 HomeKit

JamesC — Thu, 01 Dec 2022 21:23:45 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: VMB4000r3 HomeKit

AscenindingNode — Thu, 08 Dec 2022 14:02:39 GMT

Hello. That did not resolve the issue. Any other suggestions, please?

Re: VMB4000r3 HomeKit

JamesC — Thu, 08 Dec 2022 18:32:03 GMT

AscenindingNode,

Try factory resetting your base station and then attempt to set up HomeKit again.

Instructions for factory reset: https://kb.arlo.com/1057976/How-can-I-reset-my-Arlo-SmartHub-or-base-station-to-the-default-values

JamesC

Re: VMB4000r3 HomeKit

AscenindingNode — Mon, 12 Dec 2022 22:19:02 GMT

I performed a factory reset but the HomeKit set up still spins. Do I need the token reset again?

Re: VMB4000r3 HomeKit

JamesC — Wed, 14 Dec 2022 21:45:08 GMT

AscenindingNode,

JamesC