Unable to connect to Homekit

Sneakyham — Mon, 28 Nov 2022 12:24:46 GMT

I'm trying to connect my arlo set up to Homekit but not havng much luck.

I have

3x Arlo Pro 1

1x Arlo Pro 2

Using a VMB4000 baseunit (connected to my router via ethernet cable)

Both Arlo and Homekit app are running the latest versions

I was unable to find the Baseunit but after rebooting it can at least be seen by Homekit - It's stuck on 'Trying to connect to Bridge' then after 5 mins it fails.

Any suggestions on what i can do?

Re: Unable to connect to Homekit

JamesC — Mon, 28 Nov 2022 20:02:08 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

topic Re: Unable to connect to Homekit in Partner Integrations

Unable to connect to Homekit

Re: Unable to connect to Homekit