topic Re: Homekit discovery stuck on "Discovering Your Devices" in Partner Integrations

Homekit

Ludvig — Fri, 05 Aug 2022 12:37:03 GMT

Hi,

Have problems to connect my Arlo to Apple Homekit.

I see that Arlo can remote restet so I get an new token. How do I requset this?

Re: Homekit

JamesC — Fri, 05 Aug 2022 16:32:42 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Homekit

Ludvig — Sun, 07 Aug 2022 10:31:12 GMT

Thanks, works great now!

Re: Homekit

TeraByte25 — Fri, 12 Aug 2022 09:26:25 GMT

Hi,

I also need a token reset or something, having issues connecting to HomeKit with my Arlo VMB4000r3

Thanks in advance!

Re: Homekit

JamesC — Fri, 12 Aug 2022 16:34:53 GMT

TeraByte25,

JamesC

Re: Homekit

TeraByte25 — Sat, 13 Aug 2022 14:17:17 GMT

Thanks! I was able to add it to HomeKit now.

Re: Homekit

tomtomkinson — Sun, 14 Aug 2022 16:07:50 GMT

Can I get a token as well?

Re: Homekit

JamesC — Mon, 15 Aug 2022 17:04:59 GMT

tomtomkinson,

JamesC

Re: Homekit

FrankTXD — Wed, 24 Aug 2022 05:06:53 GMT

I am having the same issue. When I click setup the HomeKit integration is says it is discovering but never finds anything. Can you help me out?

Re: Homekit

JamesC — Thu, 25 Aug 2022 18:44:51 GMT

FrankTXD,

JamesC

Re: Homekit

Retired_Member — Mon, 29 Aug 2022 16:36:23 GMT

Hello!

I have the same problem. Can’t find homekit.

Have tried resetting basestation.
Have the latest uppdate.
All units connected to same wifi.
Basestation vbm4000r3.

Best regards

Re: Homekit

Fin76177 — Mon, 29 Aug 2022 16:44:34 GMT

Hello, can anyone please reset my token ? I'm having issues setting up HomeKit

Re: Homekit

Fin76177 — Mon, 29 Aug 2022 16:46:16 GMT

Hi James, can you please reset my token. ? I'm having issues where it stuck discovering devices ---

Re: Homekit

JamesC — Mon, 29 Aug 2022 18:55:56 GMT

UserresU, Fin76177

JamesC

Re: Homekit

ShaneMS — Tue, 30 Aug 2022 04:27:42 GMT

Hello James,

I have the same problem. Can’t find homekit. Can you reset my token please?

Have tried resetting basestation.
Have the latest uppdate.
All units connected to same wifi.
Basestation vbm4000r3.

Best regards

Re: Homekit

hdnarlo2022 — Tue, 30 Aug 2022 09:43:15 GMT

Hi JamesC,

I also encountered the exact problem. Can I also get a token reset request? Thanks

Re: Homekit

JamesC — Tue, 30 Aug 2022 17:39:54 GMT

ShaneMS,

JamesC

Re: Homekit

TeraByte25 — Wed, 31 Aug 2022 20:51:05 GMT

Guess what … since a few days HomeKit lost connection with Arlo basisstation and basestation can’t find HomeKit … can we try it again …?

Re: Homekit

JamesC — Wed, 31 Aug 2022 21:28:42 GMT

TeraByte25,

JamesC

Re: Homekit

Bergie21 — Thu, 01 Sep 2022 12:47:57 GMT

Can you also send a token reset for my base station? Thanks