topic Re: Vmb4000r3 help with HomeKit in Partner Integrations

Vmb4000r3 help with HomeKit

Thrashernb — Sat, 19 Nov 2022 23:33:51 GMT

I cannot connect my VMB4000 base station to HomeKit. When attempting to setup in the Arlo app results in hanging on the searching for device screen. Is there a solution to this? Token reset? Thanks

Re: Vmb4000r3 help with HomeKit

JamesC — Mon, 21 Nov 2022 18:32:01 GMT

What is the serial number for the base station you're trying to add?

JamesC

Re: Vmb4000r3 help with HomeKit

Thrashernb — Tue, 22 Nov 2022 00:22:00 GMT

4R05827SA0F8D

thanks for your help

Re: Vmb4000r3 help with HomeKit

JamesC — Tue, 22 Nov 2022 00:48:22 GMT

Thrashernb,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC