topic Reset Token for Homekit Please in Partner Integrations

Reset Token for Homekit Please

bksnbriefs — Tue, 15 Nov 2022 23:32:52 GMT

Hello, I’m unable to connect my VMB4000r3 base station to HomeKit. Can you please help with a token reset so I can get it connected again?

Thank you.

Re: Reset Token for Homekit Please

JamesC — Wed, 16 Nov 2022 17:10:32 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Reset Token for Homekit Please

bksnbriefs — Wed, 16 Nov 2022 18:34:52 GMT

Thank you! It worked and I'm back in business.