https://community.arlo.com/t5/Partner-Integrations/Vmb5000-wants-HomeKit-code-no-matter-what-Reset-token/m-p/1885255#M15593 <P>I’m setting up a brand new VMB 5000 smart hub. Everything is working properly and everything set up, but if I attempt to add the hub to HomeKit, it demands the eight digit code, or the QR code, which don’t exist. And, this happens whether I follow the directions for with a code or without a code. I am setting this up for a client, and HomeKit integration is very important to them, in fact the reason they selected Arlo, so this isn’t great.</P><P>&nbsp;</P><P>If token refresh will fix it, can you please do that?</P> Thu, 10 Nov 2022 20:56:55 GMT JoeNicoletti 2022-11-10T20:56:55Z https://community.arlo.com/t5/Partner-Integrations/Vmb5000-wants-HomeKit-code-no-matter-what-Reset-token/m-p/1885255#M15593 <P>I’m setting up a brand new VMB 5000 smart hub. Everything is working properly and everything set up, but if I attempt to add the hub to HomeKit, it demands the eight digit code, or the QR code, which don’t exist. And, this happens whether I follow the directions for with a code or without a code. I am setting this up for a client, and HomeKit integration is very important to them, in fact the reason they selected Arlo, so this isn’t great.</P><P>&nbsp;</P><P>If token refresh will fix it, can you please do that?</P> Thu, 10 Nov 2022 20:56:55 GMT https://community.arlo.com/t5/Partner-Integrations/Vmb5000-wants-HomeKit-code-no-matter-what-Reset-token/m-p/1885255#M15593 JoeNicoletti 2022-11-10T20:56:55Z https://community.arlo.com/t5/Partner-Integrations/Vmb5000-wants-HomeKit-code-no-matter-what-Reset-token/m-p/1885331#M15605 <P>I can attempt a token reset. What is the serial number for the SmartHub?</P> <P>&nbsp;</P> <P>JamesC</P> Fri, 11 Nov 2022 17:27:42 GMT https://community.arlo.com/t5/Partner-Integrations/Vmb5000-wants-HomeKit-code-no-matter-what-Reset-token/m-p/1885331#M15605 JamesC 2022-11-11T17:27:42Z