topic Re: Homekit Token Reset Please - VMB4000R3 in Partner Integrations

Homekit Token Reset Please - VMB4000R3

sdrynan — Mon, 06 Jun 2022 18:02:56 GMT

Can you please send a Homekit Reset Key to my basestation.

Firmware 1.18.0.3_4035_d554faf

When I go to add my unit to Homekit it gets stuck at "Discovering your device - Please wait"

Thank you!

Re: Homekit Token Reset Please - VMB4000R3

JamesC — Mon, 06 Jun 2022 21:32:32 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Homekit Token Reset Please - VMB4000R3

lunu — Tue, 07 Jun 2022 00:59:38 GMT

Hi,

I'm having the same issue. Would you mind sending a token reset to my base station?

Re: Homekit Token Reset Please - VMB4000R3

JamesC — Tue, 07 Jun 2022 22:33:23 GMT

lunu,

JamesC

Re: Homekit Token Reset Please - VMB4000R3

lunu — Wed, 09 Nov 2022 20:28:44 GMT

Hi @JamesC - I'm having an issue again. Would you mind sending a token reset to my base station again?

Re: Homekit Token Reset Please - VMB4000R3

JamesC — Thu, 10 Nov 2022 00:29:34 GMT

lunu,

JamesC

Re: Homekit Token Reset Please - VMB4000R3

JNapper — Thu, 10 Nov 2022 03:19:01 GMT

Hi,

I’m sorry if I’m intruding in this thread, but I’m having the same issue and wonder if you can help? I also have a VMB4000R3 base station and no ability to add Arlo to Home Kit. Do you need my firmware number to help?

Thank you

Re: Homekit Token Reset Please - VMB4000R3

JamesC — Thu, 10 Nov 2022 17:14:32 GMT

JNapper,

JamesC

Re: Homekit Token Reset Please - VMB4000R3

Retired_Member — Thu, 10 Nov 2022 18:19:15 GMT

Hello James, can i get a token reset also? 🙂

Re: Homekit Token Reset Please - VMB4000R3

JNapper — Thu, 10 Nov 2022 18:57:35 GMT

Thank you, JamesC.
That didn’t seem to do anything, unfortunately. I did the full power off/unplug to no avail. Do you have any other suggestions?

Re: Homekit Token Reset Please - VMB4000R3

JamesC — Fri, 11 Nov 2022 17:23:22 GMT

Ingwersen,

JamesC