topic Re: HomeKit Reset in Partner Integrations

HomeKit Reset

LachHull — Wed, 02 Nov 2022 12:59:49 GMT

Hi,

My cameras seem to have lost their HomeKit Connection. Would you be able to send me a token reset?

Thanks in advance.

Re: HomeKit Reset

ShayneS — Thu, 03 Nov 2022 16:26:50 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: HomeKit Reset

LachHull — Fri, 04 Nov 2022 07:58:28 GMT

Hi,

unfortunately, HomeKit has not reset. Can I have another token rest to try again?

thanks in advance.

Re: HomeKit Reset

LachHull — Fri, 04 Nov 2022 09:04:47 GMT

A reset overnight without the base station having power has worked. Thank you.

Re: HomeKit Reset

imKevinW — Sat, 05 Nov 2022 04:43:53 GMT

Can I get this token reset please.

Re: HomeKit Reset

Wyatt381 — Sun, 06 Nov 2022 06:41:53 GMT

Same here I need a token reset as well

Re: HomeKit Reset

JamesC — Mon, 07 Nov 2022 18:30:37 GMT

imKevinW, Wyatt381

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: HomeKit Reset

Callachd — Sun, 27 Nov 2022 20:10:47 GMT

Please can I have a HomeKit reset

thanks

Re: HomeKit Reset

JamesC — Mon, 28 Nov 2022 20:00:35 GMT

Callachd,

JamesC