topic Re: SmartThings Integrated Video Length in Partner Integrations

SmartThings Integrated Video Length

AlmostTan — Wed, 30 Nov 2016 18:13:41 GMT

Hi,

So my Pro cameras are integrated and controlled by ST, which puts the cameras in a custom "mode".

When something is triggered, Arlo records a clip (15 seconds) and uploads it to the Netgear cloud. I want this clip to be longer, but the slider doesn't allow me to.

Is there a way to make these clips longer?

Re: SmartThings Integrated Video Length

jguerdat — Tue, 29 Nov 2016 23:54:19 GMT

I'm not conversant in ST so take this with a grain of salt.

If you're using a custom mode, why can't you simply adjust that mode/rule for longer recording?

Re: SmartThings Integrated Video Length

AlmostTan — Tue, 29 Nov 2016 23:59:37 GMT

Thank you for the reply.

Unfortunately, it seems as though the custom mode enacted by SmartThings disables the recording length slider.

Re: SmartThings Integrated Video Length

jguerdat — Wed, 30 Nov 2016 00:02:19 GMT

You can't create your own mode in Arlo and select it in ST?

Re: SmartThings Integrated Video Length

AlmostTan — Wed, 30 Nov 2016 00:08:28 GMT

No, Arlo modes are not exposed to SmartThings.

Re: SmartThings Integrated Video Length

JamesC — Fri, 02 Dec 2016 18:42:07 GMT

I have escalated this topic for further investigation. I will post back when I receive an updated.

JamesC

Re: SmartThings Integrated Video Length

AlmostTan — Fri, 02 Dec 2016 18:43:05 GMT

Awesome,

Thanks James!