topic Re: Homekit reset token in Partner Integrations

Homekit reset token

sjl47 — Mon, 19 Sep 2022 20:42:10 GMT

I need a HomeKit reset token sent.

Scott

Re: Homekit reset token

JamesC — Mon, 19 Sep 2022 23:57:07 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Homekit reset token

sjl47 — Thu, 29 Sep 2022 19:05:45 GMT

I seem to need another HomeKit reset token. Wondering why my cameras seem to drop out of HomeKit after a week or so?

scott

Re: Homekit reset token

ShayneS — Fri, 30 Sep 2022 22:28:48 GMT

Hi @sjl47

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Homekit reset token

sjl47 — Thu, 13 Oct 2022 20:37:26 GMT

Please send another token. Mine has dropped off HomeKit again.

scott

Re: Homekit reset token

JamesC — Thu, 13 Oct 2022 22:07:43 GMT

JamesC