topic Re: No connection to homkit after ios16 in Partner Integrations

No connection to homkit after ios16

MK_Flight — Thu, 06 Oct 2022 17:28:02 GMT

Hi,

since updating to ios16 i can’t connect to homekit anymore… could a token reset help? If so please send one to my station.

tx!

Re: No connection to homkit after ios16

JamesC — Fri, 07 Oct 2022 17:27:01 GMT

MK_Flight,

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: No connection to homkit after ios16

farmaj86 — Mon, 10 Oct 2022 20:28:21 GMT

I am having the same issue. I can’t connect my Arlo Baby monitor or my base station. What is a reset token?

Re: No connection to homkit after ios16

JamesC — Thu, 13 Oct 2022 17:45:10 GMT

farmaj86,

Arlo Baby cams do not connect to base stations, they connect directly to your home network. Are you just trying to set up the baby camera or are you also trying to integrate with Apple HomeKit?

JamesC

Re: No connection to homkit after ios16

farmaj86 — Thu, 13 Oct 2022 18:50:32 GMT

I’m trying to set up (separately) the Arlo Baby and my base station for my 2x Arlo Pro 2 cameras. However, aince the iOS 16 update, neither connects to HomeKit

Re: No connection to homkit after ios16

JamesC — Thu, 13 Oct 2022 19:05:01 GMT

farmaj86,

JamesC

Re: No connection to homkit after ios16

MK_Flight — Fri, 14 Oct 2022 06:34:08 GMT

Hi, can i have a token request to?

because nothing helps to get a connection to my cameras with homekit.

Edit: i did not restart my home station… will try this first 🙈

edit2: restart made my station visible in homekit! Tx!