topic Re: HomeKit token reset in Partner Integrations

HomeKit token reset

Vince123456 — Fri, 19 Aug 2022 01:41:05 GMT

Hello, my Arlo Baby and the Arlo base that connects two Arlo cameras have disconnected from HomeKit.
Can you please reset the token for both?

Re: HomeKit token reset

ShayneS — Fri, 19 Aug 2022 20:09:46 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: HomeKit token reset

Vince123456 — Mon, 22 Aug 2022 02:02:50 GMT

Thank you so much, it worked for my security cameras!
Would you mind doing the same for my Arlo Baby?

Re: HomeKit token reset

JamesC — Tue, 23 Aug 2022 18:01:39 GMT

Vince123456,

i've sent a token reset to your Arlo Baby camera. Reboot the camera and attempt HomeKit setup again.

JamesC

Re: HomeKit token reset

Lmc4me23 — Sun, 02 Oct 2022 08:59:04 GMT

Hi there, could you reset my Arlo Baby HomeKit token also please?

Re: HomeKit token reset

JamesC — Tue, 04 Oct 2022 18:59:15 GMT

Lmc4me23

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC