topic Re: Token reset please (HomeKit) in Partner Integrations

Town reset please (HomeKit)

IdahoGinaz — Thu, 29 Sep 2022 23:16:47 GMT

Hi there.
Tried all the basics and no go, and ran into this potential solution.

Can I get a token reset for my VMB4050?

ShayneS — Thu, 29 Sep 2022 23:16:40 GMT

Hi @IdahoGinaz

I'm not finding any VMB4050 registered to your account. Are you sure this is correct?

IdahoGinaz — Sat, 01 Oct 2022 02:17:27 GMT

Quite right, apologies. That should be a token for a 4540 which I think is what’s actually on my account?

ShayneS — Mon, 03 Oct 2022 17:23:59 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you