topic Re: Homekit Connection Problem with VMB5000 in Partner Integrations

Homekit Connection Problem with VMB5000

skous — Mon, 26 Sep 2022 12:30:00 GMT

Hello there

It seems I cannot connect my VMB5000r6 to the Apple homekit. Possibly it needs a token reset?

Re: Homekit Connection Problem with VMB5000

JamesC — Mon, 26 Sep 2022 17:53:38 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: Homekit Connection Problem with VMB5000

Ja-de-groot — Sat, 01 Oct 2022 08:22:37 GMT

Hi James,

I have been having the same issue. HomeKit does not connect. Can you please send a token reset to my base as well? I’ve already logged a ticket many many weeks ago but did not get a response

Re: Homekit Connection Problem with VMB5000

JamesC — Mon, 03 Oct 2022 17:38:59 GMT

Ja-de-groot,

JamesC