topic Homekit token reset in Partner Integrations

Homekit token reset

Celes — Sat, 03 Sep 2022 06:12:04 GMT

Hey there! I am stuck at “connecting to accessory.” I see the common solution is a token reset for homekit setup. It is for the VMB5000r6.

Thanks!

Celes

Re: Homekit token reset

ShayneS — Tue, 06 Sep 2022 23:27:53 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Homekit token reset

Michel79 — Wed, 21 Sep 2022 05:05:23 GMT

please send me a token reset for my VMB5000r6

Re: Homekit token reset

JamesC — Thu, 22 Sep 2022 19:27:49 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC