topic Ultra 2 and Base Station won't connect to HomeKit in Partner Integrations

Ultra 2 and Base Station won't connect to HomeKit

kurtbecker — Sat, 17 Sep 2022 11:47:43 GMT

I just bought a pair of Ultra 2 cameras with the Base Station to connect to HomeKit. When trying to add the Base Station to HomeKit, it won't connect and I am told this accessory will not work with HomeKit.

I have seen responses to similar questions where you have sent a token reset that fixes the issue after reboot.

Can you please send that to by Base Station?

Thanks

Re: Ultra 2 and Base Station won't connect to HomeKit

JamesC — Mon, 19 Sep 2022 16:48:23 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC