topic Re: Cameras disappeared from HomeKits, unable to add back in Partner Integrations

Cameras disappeared from HomeKits, unable to add back

sldsnk — Sun, 31 Jul 2022 12:46:26 GMT

I have 2 Arlo Ultra cameras, both in HomeKit and worked fine for years. I updated to iOS 16 public beta (1, then 2) and since then they disappeared from HomeKit. I tried adding them back using the Arlo app, when I click set up HomeKit the app starts scanning for cameras and never finds anything. I tried logging out of iCloud, Arlo and restarted everything and still unable to add them. My Arlo hub and cameras are running the latest software.

Any ideas?

Re: Cameras disappeared from HomeKits, unable to add back

ShayneS — Wed, 03 Aug 2022 16:40:54 GMT

I have reset your HomeKit token, Please reboot your Base Station or Smart Hub and try again.

Thank you

Re: Cameras disappeared from HomeKits, unable to add back

sldsnk — Wed, 03 Aug 2022 18:21:43 GMT

I was able to add the cameras to HomeKit,, thanks for the help