topic No recorded video in HomeKit in Partner Integrations

No recorded video in HomeKit

Jorisx — Thu, 28 Jul 2022 07:53:33 GMT

I recently got 2 Arlo essential cameras and the base station, every think works and is connected and I see the video live in Apple HomeKit. But there are no clips to go back in time only Live video. I got a Logitech circle which has all the needed options, timeline with video history and live view.

How do I get HomeKit to show the video timeline/scrubber?

Re: No recorded video in HomeKit

JamesC — Thu, 28 Jul 2022 21:41:24 GMT

Jorisx,

These are not features of the Arlo HomeKit integration. For more information on the Arlo HomeKit integration and what it can do, take a look here: https://kb.arlo.com/000062509/What-are-the-benefits-of-connecting-my-Arlo-device-to-Apple-HomeKit

JamesC

Re: No recorded video in HomeKit

Jorisx — Thu, 28 Jul 2022 21:58:00 GMT

So the Arlo cams and system will only be able to stream live video through HomeKit and not give the user a single interface to view their video history via Apple HomeKit.

This seems like a poor integration of HomeKit, bad user experience and as a user you will end up paying for an additional cloud storage subscription. As well as the additional frustration of using multiple apps.
I’ll have to consider returning the equipment and look for alternative brands that include all HomeKit features. (Like Logitech)

Maybe good to connect with product engineering and the UX team to better understand the users and their pain-points. And develop products and features that integrate seamlessly.

Thanks,

Joris