topic Re: VMB4000 Won't Connect Homekit Token request in Partner Integrations

VMB4000 Won't Connect Homekit Token request

tthomas1324 — Fri, 22 Jul 2022 03:40:21 GMT

I am unable to connect my VMB4000 to homekit after resetting my home. I have verified the firmware is up to date. I believe I need a token reset based on reading other requests. Can you help please? @JamesC @ShayneS

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Fri, 22 Jul 2022 21:25:51 GMT

I've sent a token reset request to your base station that should resolve the issue. Please reboot your base station (remove and reapply power) allow the base station to come back online and try setting up HomeKit again using these instructions: How do I connect my Arlo camera to Apple HomeKit?

JamesC

Re: VMB4000 Won't Connect Homekit Token request

Knappster22 — Sat, 23 Jul 2022 15:13:21 GMT

I’m in this same place again. Please send me a new reset token also. Thanks.

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Mon, 25 Jul 2022 18:33:33 GMT

Knappster22,

JamesC

Re: VMB4000 Won't Connect Homekit Token request

Knappster22 — Tue, 26 Jul 2022 18:56:42 GMT

Thanks James. I am back in business once again.

Re: VMB4000 Won't Connect Homekit Token request

Veedub — Tue, 26 Jul 2022 20:26:51 GMT

Hi JamesC, Can you please send me a token as well? VMB4000r3

Thank you Noel

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Tue, 26 Jul 2022 20:56:46 GMT

Veedub,

JamesC

Re: VMB4000 Won't Connect Homekit Token request

Waldekk — Wed, 27 Jul 2022 20:39:46 GMT

Hi JamesC, could you please send a token to my VMB4000 as well?

Need HomeKit token reset for VMB4000

Waldekk — Wed, 27 Jul 2022 20:43:17 GMT

Need HomeKit token reset for VMB4000, could anyone please help and send the token reset to my base station?

Thank you,

Waldek

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Wed, 27 Jul 2022 20:55:18 GMT

Waldekk,

JamesC

Re: VMB4000 Won't Connect Homekit Token request

TheFlyer — Sat, 30 Jul 2022 09:08:53 GMT

Me too- disappointed that my brand new base station won’t connect to home kit. Stuck on discovering. Please help with reset token or advice? Thanks!

Re: VMB4000 Won't Connect Homekit Token request

TheFlyer — Sat, 30 Jul 2022 09:09:59 GMT

I’m on VMB4540r3

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Mon, 01 Aug 2022 22:37:48 GMT

TheFlyer,

JamesC

Re: VMB4000 Won't Connect Homekit Token request

samjeffs — Mon, 15 Aug 2022 23:37:05 GMT

I also need a token please! All up to date firmware, rebooted, changed router settings and still nothing. Thanks!

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Tue, 16 Aug 2022 21:05:33 GMT

samjeffs,

JamesC

Re: VMB4000 Won't Connect Homekit Token request

samjeffs — Tue, 16 Aug 2022 23:14:21 GMT

Thanks! This worked 😎

Re: VMB4000 Won't Connect Homekit Token request

TheFlyer — Sun, 11 Sep 2022 08:55:02 GMT

Thanks James. I’ve followed the instructions but still stuck at the screen “discovering your device”.

I don’t have the QR code to setup the hub device through the Apple home kit itself. Thanks for suggestions!

Re: VMB4000 Won't Connect Homekit Token request

Leon2771 — Thu, 10 Nov 2022 04:30:38 GMT

I am unable to connect both of my VMB4000's to homekit after resetting my home. I believe I need a token reset based on reading other requests. Can you help please?

Re: VMB4000 Won't Connect Homekit Token request

JamesC — Thu, 10 Nov 2022 17:11:25 GMT

Leon2771,

JamesC